Sub-processors
Zola Analytics Ltd (“Zola”) uses certain third-party service providers (“sub-processors”) to assist in delivering the Services. These sub-processors process personal data only on our documented instructions and are subject to appropriate contractual obligations regarding data protection and security. Zola remains responsible for the activities of its sub-processors.
Current sub-processors
| Sub-Processor | Service Provided | Primary Processing Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, infrastructure, storage, authentication, and database services | United States (us-east-1) |
| OpenAI | AI model processing for user queries | United States (may include other locations depending on provider operations) |
| Anthropic | AI model processing for user queries | United States (may include other locations depending on provider operations) |
| Stripe | Payment processing and connected account services (Stripe Connect) | Global (including the UK, EU, and United States) |
| PostHog | Product analytics and usage tracking (cloud-hosted) | Cloud-hosted (location depends on PostHog configuration) |
| Mixedbread | Document embeddings, semantic search, and reranking | United States (may include other locations depending on provider operations) |
| Mailcoach | Transactional and marketing email delivery | United States (or vendor-dependent) |
| Postmark | Transactional email delivery | United States (or vendor-dependent) |
Changes to this list
Zola may update this list from time to time to reflect changes in the sub-processors we use. If you have any questions about our sub-processors, please contact us at privacy@zolaanalytics.com.
Last updated: 18 February 2026